Feedback from Professors using Josie’s Story

Feedback from Professors using Josie’s Story

“As you can tell by the reflection letters, they were deeply touched by the story. Reading Josie’s Story has not only helped the students and I grow as nurses professionally, but also personally as well.”

 

Sorrel

It’s been a few months and I hope you are well.  I wanted to share with you excerpts from my senior elective student’s reflective essay on “Josie’s Story”. These are two that captured the essence of her reflections:

“I will try to ensure, no patient of mine or patient’s family is left wondering whether their concerns about their care or the care of their loved one is appropriate especially when patient safety is the cause for concern. As Sorrel sat by Josie’s side, wondering whether things were being done appropriately but not wanting to be the overbearing parent, I felt a great sadness, especially knowing what the outcome would be. I realized that it is common practice in hospitals to find ways to explain away patient concerns rather than attempting to recognize any legitimacy to them. This has created a culture where even patients have the burden of catering to the hospital system for fear of reprisal rather than assuming their rightful place as those to be catered to.”

“…the book in itself is an informative journey through patient safety innovations and quality improvement as an up-and-coming movement in healthcare. Sorrel’s dive in healthcare and her ambitions to make safer experiences for families across the country tells a story about our profession that many of us are deeply unaware of. It tells a story of people trying so desperately to change the culture of medicine to ensure maximum patient safety while effectively portraying the various obstacles to overcome. I found it quite disheartening to find that Sorrel’s came to realize the same problem that I also realized in the short time I have spent learning about quality and patient safety, that it is we physicians, who pay big money for the best training and take the long Hippocratic oath and vow to protect our patients, who oftentimes stand as barriers to the changes that must take place to right the injustices that are built in to the system and change the culture of tolerance towards the 98,000 deaths that occur annually from medical errors.”

I am proud of her performance and feel she has gained better understanding of the patient perspective and the physician contribution to the current health care culture that often leads to error and harm. That was the power of “Josie’s Story” for her, and for that I thank you.

John