Learning about Patient Safety

AHRQ – Agency for Healthcare Research and Quality:  www.ahrq.gov 
Sponsored by the US Department for Health and Human Resources, this is the Nation’s lead federal agency for research on health care quality, costs, outcomes, and patient safety. Among many other subjects, this web site offers information regarding funding opportunities, nursing research, and health service research findings for policy makers.

Office of Communications and Knowledge Transfer
540 Gaither Road, Suite 2000
Rockville, MD 20850
Phone: (301) 427-1364
Email: http://info.ahrq.gov

ASHRM:  The American Society for Healthcare Risk Management: www.ashrm.org
ASHRM is a personal membership group of the American Hospital Association (AHA) with more than 5200 members representing healthcare, insurance, law and other related professions.  ASHRM promotes effective and innovative risk management strategies and professional leadership through education, advocacy, publications, networking and interactions with leading healthcare organizations and government agencies.  ASHRM initiative focus on developing and implementing safe and effective patient care practices, the preservation of financial resources and the maintenance of safe working environments.

Institute for Family Centered Care: www.familycenteredcare.org
This is a non-profit organization which promotes collaborative relationships among patients, families, and health care professionals. The Institute accomplishes its mission through training, teaching tools and information dissemination as well as research and public policy initiatives.

7900 Wisconsin Avenue, Suite 405
Bethesda, Maryland 20814
Phone: 301-652-0281
E-mail: institute@iffcc.org

IHI – The Institute of Healthcare Improvement: www.ihi.org
This is a non-for-profit organization leading the improvement of healthcare throughout the world.  The website is designed for healthcare providers and organizations. The site contains workspace improvement tools, conferences and teaching programs, as well as a multitude of books, videos, and audio materials to be utilized as teaching aids to promote patient safety and healthcare.

20 University Road, 7th Floor
Cambridge, MA 02138 USA
Phone: (617) 301-4800
Toll-Free: (866) 787-0831
Fax: (617) 301-4848

RWJF: The Robert Wood Johnson Foundation: www.rwjf.org
Ensuring that all Americans receive high-quality care is central to the mission of the Robert Wood Johnson Foundation (RWJF). They have placed a strong focus on improve the health and the health care for all Americans, especially for those with chronic conditions. Their goal is to set national standards for quality, to track progress and to reward successes. They offer funding opportunities to achieve this end.

The Joint Commission: www.jointcommission.org
The Joint Commission provides evaluation and accreditation services for many organizations including general, psychiatric, children’s and rehabilitation hospitals, nursing homes, and other long term care facilities. Through accreditation it is hoped that facilities will continuously improve the safety and quality of care provided to the public.

Phone: (630) 792-5000 or (877) 223-6866.

LEAPFROG: The Leapfrog Group:  www.leapfroggroup.org
The Leapfrog Group is a voluntary program aimed at promoting the fact that big leaps in health care safety, quality and customer value will be recognized and rewarded. Among other initiatives, Leapfrog works with its members to encourage access to health care information and rewards for hospitals that have a proven record of high quality care. For patients and families, there is consumer section on the website which allows one to see the safety ranking of the hospitals in your area.  For hospitals, the site has a public reporting initiative and a rewards program.

c/o Academy Health
Suite 701-L
1801 K Street, NW
Washington, DC 20006
Telephone: 202-292-6713
Fax: 202-292-6813
Email: info@leapfroggroup.org

MITSS – Medically Induced Trauma Support Services: www.mitss.org

MITSS is a non-profit organization that works to support patients, families and medical professionals who have been affected by a medical error. The projects include support groups, advocacy opportunities, and a telephone hotline.

830 Boylston Street, Suite 206
Chestnut Hill, MA  02467
Telephone: 617-232-0900 or 1-888-366-4877
Fax: 617-232-7181

NPSF – The National Patient Safety Foundation:  www.npsf.org
Their main goal is to improve the safety of patients through both education and raising public awareness. The web site contains a wealth of information relating to research programs, safety awareness conferences, and patient safety resource links. Additionally there are discussion forums, and a library with many resources.

1120 MASS MoCA Way
North Adams, MA, 01247
Phone:(413) 663-8900
Email: info@npsf.org
SORRY WORKS: The Sorry Works! Coalition: www.sorryworks.net
This coalition serves to organize information, news, ideas, and research on Sorry Works! and related full-disclosure efforts. There is information about states with “Sorry” laws as well as information about hospital and physician disclosure.

PO Box 531
Glen Carbon, IL 62034
Phone: 618-559-8168
Email: doug@sorryworks.net
WHO:  The World Health Organization: www.who.int
WHO has launched the World Alliance for Patient Safety. This Alliance raises awareness and political commitment to improve the safety of care and facilitates the development of patient safety policy and practice in all WHO Member States.