Teaming Up to Prevent ‘Crashes’

Some Hospitals Give Patients the Power to Get Extra Help, Stat Published in: Washington Post Written by: Shirley S. Wang 9/4/2007 – Imagine making an emergency call not for help getting to the hospital but after you’ve already arrived there. That’s...

Patients, it’s time to unionize

Hospitals, HMOs, doctors and drug companies have lobbyists. But who is our advocate? Most of us have been fragmented by demographic differences and the diseases that afflict us. A union is a way to finally create one thundering voice. Published in: USA Today Written...

Communication now part of the cure

Published in: USA Today Written by: Erin Donaghue 7/25/2007 – Retired Boston physician Jonathan Fine became a patient advocate in 2004 when he realized communication between doctor and patient is often the first casualty of a major illness. Miscommunication puts...

How Do You Put a Yardstick on Safety?

Published in: U.S. News & World Report Written by: Avery Comarow 7/17/2007 – Making patient safety one of the elements of the Best Hospitals methodology has been a goal for us and our resourceful and skilled contractor, RTI International, for several years....

How to Size Up Your Hospital

Improved Public Databases Let People Compare Practices and Outcomes; The Importance of Looking Past the Numbers Published in: Wall Street Journal Written by: Theo Francis 7/10/2007 – Amid a broad push to bring more accountability to the U.S. health-care system,...